Returns & Exchanges
At Fenwick, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Initiate Your Request
Log in to your Fenwick account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and including the printed return slip inside the box.
Ship the Item
Affix the prepaid shipping label provided in your confirmation email and drop the package off at any authorized courier location.
Receive Refund or Exchange
Once our quality control team inspects your return, your refund will be issued to the original payment method or your exchange item will be dispatched within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing